Retirement Home (Lodge) Visitors Policy

The health and safety of our residents, their family members, and our team members are the primary concern of Jarlette Health Services, each and every day. The following Retirement Home (Lodge) Visitors policy applies to retirement homes (which we refer to as lodges!) operated by Jarlette Health Services. You are encouraged to reach out directly to a home prior to your visit for up-to-date information, including the outbreak status and with any questions you may have.

Retirement Home COVID-19 Visitor Policy

Information Package for Visitors:

As part of the lodges' policy on visits during COVID-19 all visitors will be provided with this information package. Visitor procedures were based on the Ministry for Seniors and Accessibility COVID-19 Guidance Document for Retirement Homes in Ontario (March 29, 2023) and the MOH COVID-19 Guidance: LTCH/RH/CLS for PHUs (June 26, 2023) and the Memo from The Ministry for Seniors and Accessibility to Retirement Homes.


Passive screening is required for any individual entering the retirement home. Passive screening means that those entering the setting review screening questions themselves, and there is no verification or attestation of screening required by staff (e.g., signage at entrances as a visual reminder not to enter if symptomatic).


For a total of 10 days after the date of specimen collection or symptom onset, whichever is earlier/applicable, visitors should avoid non- essential visits to anyone who is immunocompromised or at higher risk of illness (e.g., seniors) and avoid non-essential visits to highest-risk settings (i.e. hospitals and long-term care homes). Where visits cannot be avoided (e.g., essential caregiver visits), visitors should wear a medical mask, maintain physical distancing, and notify the setting of their recent illness/positive test. If the individual being visited can also wear a mask, it is recommended they do so.


For a total of 10 days after the date of specimen collection or symptom onset, whichever is earlier/applicable, staff should adhere to workplace measures for reducing risk of transmission (e.g., masking for source control, not removing their mask unless eating or drinking, distancing from others as much as possible) and avoid caring for residents at highest risk of severe COVID-19 infection, where possible.


COVID-19 vaccination is one of the most effective ways to help prevent severe illness and death due to COVID-19. The lodge will continue encouraging residents, staff, caregivers and visitors to remain up-to-date with their COVID-19 vaccinations.

New move-ins to the lodge that are not up-to-date with their COVID-19 vaccinations will be offered a complete series of a COVID-19 vaccination, or their remaining eligible doses, as soon as possible.

For more information on the COVID-19 vaccine and resources available refer to Ontario�s COVID-19 Communication Resources page.


Masks are recommended but not required for staff and Essential Visitors who are not health care workers (e.g., families, friends, and Essential Caregivers who are not health care workers), as well as General Visitors.

Staff, students, volunteers, and Essential Visitors who are health care workers should consider masking during direct resident care to protect residents in the home, particularly during prolonged direct close care (within 2m for over 15 minutes).

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