A Letter Of Thanks


To Our Trusted Jarlette Health Services Family,

This is undoubtedly a time of uncertainty and, undeniably, a unique and challenging pandemic to navigate, however, we would like to take this opportunity to reflect.

To our dedicated Teams across the province, who inspire us each and every day with their bravery, dedication and poise, we thank you for continuing to extend our tradition of excellence in care, while gracefully exemplifying our core values of respect, accountability and responsibility, coupled with your commitment to always do the right thing. Despite the fact that operations in our Long Term Care Homes and Retirement Lodges are anything but predictable at present, you have never lost sight of our core purpose to make an outstanding difference in the lives of others. From the frontlines to the offices that remain open to support our Residents and their Family Members during this trying time, Team Members are coming to work every day and willingly going above and beyond their respective roles to ensure the comfort and safety of those we serve, while also continuing to celebrate the relations, stories and magic that make Jarlette Health Services truly unique. You have demonstrated exemplary creativity in your efforts to ensure Residents continue to live an extraordinary life and have stopped at nothing to keep them connected with their loved ones while fostering an environment focused on warmth, joy and peace. Despite long hours and countless obstacles that have presented themselves, you remain positive and hopeful during this difficult time. You Are Essential!

To our Residents who we have the privilege to know and care for each and every day, we thank you for your trust in us and the patience and flexibility you have exercised through this challenging time. We know this is not easy and we appreciate your understanding as you are adapting and making changes to your daily routines. You have supported one another in the pursuit to stay safe and have seized opportunities for friendship, joy and serenity, which you have woven into every moment within our Homes and Lodges. You Are Essential!

To the Family Members who have put their faith in us to care for their loved ones and have, by extension, become part of the Jarlette Family, we are grateful for the overwhelming comfort and support you have afforded our Teams across the province. You have been accommodating and understanding in the face of restrictions that have kept you from your loved ones and have shared heartfelt words of confidence, optimism and inspiration through every channel of communication possible. You Are Essential!

To our loyal Communities across Ontario, your support and acts of kindness have been unprecedented. You have rallied together in creative fashion to provide valuable supplies and services, along with powerful messages of hope, happiness and assurance to those who need it most. We are humbled and honoured that you continue to embrace our Homes and Lodges with open arms and are thankful that we have the opportunity to care for Ontario’s elderly in such good company. You Are Essential!

This is undoubtedly a time of uncertainty and, undeniably, a time to reflect on what is absolutely vital in our lives. Please know that we are here for you and are available to hear your questions and concerns. We are following all Public Health and Government guidelines and appreciate they are always evolving, but rest assured we are on top of it and are happy to clarify anything. To our Teams, our Residents and Family Members and our Communities across Ontario, we thank you from the bottom of our hearts for the outstanding difference you have made during an unprecedented and unpredictable time. You Are Essential!

We Are All In This Together And Together We Will Overcome.

With Profuse Hope & Gratitude,

David Jarlette - President
Julia King - Chief Operating Officer
Sharon Jarlette - Corporate Asst
Chris McConnell - Director of Accounting & Administration
Mary Barber - Director of Human Resources
Judy Maltais - Director of Long Term Care Operations
Jenna Green - Director of Retirement Communities
Pierre Ricard - (Interim) Director of Retirement Communities

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