"I want to thank everyone at the Villa Care Centre for looking after my Mom the way they do. The past few months Mom has gone downhill quickly and has been in the hospital for 6 weeks, in the retirement home, in the hospital during her stay at the retirement home but now that she is at your facility she is doing much better despite her dementia. It is very hard to place a loved one in long term care and I have been stressed and well I know I have been probably bothering your staff way too much with questions and concerns about my Mom. The point I want to make, is that I have been so impressed with the care Mom has received from everyone at the Villa from the PSWs to those who are not really even directly responsible for resident care. The entire staff treat my Mom with kindness and respect. For the first time in months when I leave my Mom, I feel I don't have to worry about her. In fact, I feel like she gets the kind of care she would get if I left her with family. It is such a relief to not have that worry. I'm sure the family of your other residents feel the same way that we do. On Saturday we went to the Summer Fest and we both had a great time. I am amazed at all of the activities you have daily. I honestly enjoy coming to the Villa to visit my Mom and everyone else! I can't tell you how grateful I am that Mom is at your facility. "
Susan P.