Temiskaming Lodge

(705) 672-2123 - 100 Bruce Street Haileybury, Ontario

2nd annual Roberta Jarlette Making a Difference Awards

Recognizing Staff in Nursing, Dietary, Wellness, Recreation, Housekeeping and Laundry

Temiskaming Lodge - Haileybury, Long-Term Care

Press Release - December 2016 - Jarlette Health Services together with Silver Fox Pharmacy held their 9th annual “Making a Difference Awards” Ceremonies in September 2016. These awards honour residents and staff of Jarlette Health Services’ twenty Long-Term Care and Retirement Lodge locations for their remarkable accomplishments, outstanding contributions to society to their community and/or their home or lodge. 

Again this year we were fortunate enough to recognize our outstanding staff members with the Roberta Jarlette Making a Difference Awards. This honour celebrates exceptional dedication in the departments of nursing, wellness, recreation, dietary, housekeeping or laundry. A panel reviews a submission from each home or lodge and a winner is announced in December for each of the retirement and long-term care divisions.

Criteria for the nominees included how the employees are champions of seniors’ services; how they inspire and keep positive relationships with fellow staff members and how their passion for making connections with the residents has benefited the homes in which they work. The nominees wholly demonstrate the Jarlette Health Services values which are:

  • Everything we do is with commitment and passion
  • We treat people with respect
  • We are proactively accountable and responsible
  • We strive to do the right thing

And our Core Purpose: TO MAKE AN OUTSTANDING DIFFERENCE IN THE LIVES OF OTHERS.

The 2016 Winner of the Roberta Jarlette Making a Difference Award for Long-Term Care is Monique Caron-Harris, Laundry Aide at Temiskaming Lodge in Haileybury.

Monique is described as being “small but mighty”. She is driven by perfection of her duties ensuring that all residents’ linen and personal clothing is well-laundered, labelled and returned promptly the next day. She takes her job to heart, respecting resident and family wishes as well as her fellow teammates. Her customer service is impeccable, she embraces her position and treats everyone with respect. The results are undeniable, Monique is a cherished part of the Temiskaming Lodge family!

 “Monique has taken ownership of the laundry department. She has developed a step-by-step approach that has revolutionized processes and efficiencies. All sorting, laundering, folding, labelling and cleaning is completed in a mere 4.75 hours on a daily basis for a home of 83 residents!” says Francine Gosselin, Administrator. “Through the years, she has forged strong relationships with staff members, residents and their families. She’s a model employee and serves as an example of excellence in long-term care homes. She is more than deserving of this award and we are honoured to work alongside her every day.”

Both Monique and Jarlette Health Services have a strong family culture – she holds this value close to her heart. Her father, an electrician at Temiskaming Lodge, started in 1981 when the home opened its doors. As a dedicated worker, he would come in to assist with electrical issues whether day or night! After his passing, Monique’s brother Richard took on the role for the home. Monique fondly remembers her father telling her that she should work for Temiskaming Lodge and, when she was hired as a laundry aide in 1999, this thought immediately came back to her – there is never a day at work that she does not think about her beloved father.

Monique will be recognized with a trophy and certificate. Congratulations Monique, on behalf of everyone at Jarlette Health Services. You truly make an Outstanding Difference every day!

Jarlette Health Services is a trusted and well-respected Canadian family run business, which currently owns and operates 14 Long Long-Term Care Homes and 6 Retirement Lodges in Ontario. Started in 1970 in Midland Ontario by husband and wife team Alex and Bobbie Jarlette, it is now lead by son David. Their complement of retirement lodges and long-term care homes provide exceptional care and service to the clients and communities they service. All employees of Jarlette Health Services abide by the company’s Core Purpose to Make an Outstanding Difference in the Lives of Others.


2nd Annual Roberta Jarlette Making a Difference Aw
2nd Annual Roberta Jarlette Making a Difference Aw

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